» E-Learning
NegotiationIn this module we’ll look at recognising when a negotiation is about to take place, the structure and techniques of a negotiation and the style of a good negotiator. Lots of people negotiate, it’s not just a job for politicians and salespeople. Negotiation is a ‘Trading of Concessions.’ We all negotiate all the time. |
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| Who is it for? All employees who negotiate with others, either as managers, customer service employees, sales people or buyers. |
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Elements covered:
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Competency addressed: |
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At the end of this module learners will understand how to:
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| For more information contact: Claudine McClean tel: +44 (0)1789 734300 email: claudinem@structuredtraining.com |
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