Assertiveness

Assertiveness is sometimes confused with aggression or is viewed as the alternative to being passive or allowing other people to get their way. When we say we want to increase our assertiveness we usually mean we want productive alternatives to being passive or simply allowing others to get their way.

People who are overly aggressive also need to increase their assertiveness skills in order to improve their relationships.

Behaving assertively allows individuals to be more effective in their professional and social lives. An environment of assertion in an organisation tends to deliver a happier, more productive workforce.

Who Is The Course Aimed At

Any one who is seeking to increase their assertiveness and decrease their stress levels will benefit. This course will help participants to improve their relationships and their personal confidence.

Course Objectives

At the end of this course, participants will have the ability to:

Present ideas in a constructive way
Listen to other’s views and respond appropriately
Convey enthusiasm and commitment for their own ideas
Use a logical structure to present their own views
Demonstrate an understanding of other’s needs and views
Build a strong positive image of their own ability and expertise
Propose and seek win/win solutions
Demonstrate consistency of approach, evidence of expertise and delivery on commitments
Gain agreement to propositions which are mutually beneficial.