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» Assertiveness
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» Decision Making And Problem Solving
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» Gaining Agreement
» Handling Discipline
And Reprimand
» Interviewing Skills
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Gaining Agreement

Gaining agreement is the last stage of a good ‘persuasive’ meeting. Persuasion is not solely about getting a 'yes' to your question at the end of a presentation, telephone call or conversation.

In order to reach a point where you can ask for agreement or commitment you must have gained the other person’s attention and understood their priorities in order to present your ideas effectively. Some people find it difficult to ask for what they want as it feels rude or overly direct. However, if you put more effort and skill into the earlier part of the persuasive process, then getting agreement to the next stage requires less effort and less skill.

Who Is The Course Aimed At

All employees who manage or negotiate, whether in a sales, management or a service context.

Course Objectives

At the end of this course, participants will have the ability to:

  • Listen to other’s views and responds appropriately
  • Use a logical structure to present their own views
  • Demonstrate an understanding of other’s needs and views
  • Ask questions to understand objections and offers appropriate counter arguments
  • Present benefits rather than solely features of a proposal
  • Build a strong positive image of own ability and expertise
  • Propose and seek win/win solutions
  • Anticipate likely resistance and prepare appropriate responses
  • Demonstrate consistency of approach, evidence of expertise and delivery on commitments
  • Gain agreement to propositions which are mutually beneficial.

Course Programme

  • Introduction to gaining agreement
  • Assertiveness techniques
  • Essential questioning skills
  • Testing for agreement
  • Understanding agreement hurdles
  • Handling agreement hurdle
 

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£100 + VAT per person per course

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