» Building Effective Performance Management Frameworks
Measuring and managing performance has never been more important. Well designed performance management systems are critical for business success. Sadly too often companies’ confuse annual appraisals for robust Performance Management.
Who Should Attend
Managers, executives and supervisors who need to design or implement performance management frameworks as part of their job roles.
| Course Objectives: |
After attending this course, participants will be able to:
- Understand performance management issues and their role and responsibilities in handling them effectively
- Identify how to align performance management with business and department goals
- Understand the importance of job descriptions, competences and KPIs
- Appreciate the need for process and see it as a help rather than a hindrance
- Understand the 360° appraisal process and its risks and rewards
- Identify ways of building talent for the future.
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| Course Programme: |
Why Bother?
What is performance management?
The Performance Management difference
Attract and keep top talent
Goals focused performance
Driving world class performance
Competence Frameworks
Managing performance into the business
Linking learning with performance
Delivering coherence in HR
Competence based recruiting as competitive advantage
Consequences
Developing a performance culture
Reward, punish, ignore
Managing poor performance out
Where job descriptions fit in
Linking what happened to what should have happened
Measurement
Performance indicators that really are key
Soft and hard targets
Measuring around a 360
Joined up metrics
Performance not surveillance
Succession Planning
The talent pool
Managing beyond performance
Aligning people development to business imperative
Planning evolution
People
Performance not personality
Managing communication to boost performance
Team performance
Appraisal meetings with meaning
Personal Development Plan
Developing an individual action plan for implementation back in the workplace
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